Technical sales representative

What’s in a name? Technical sales representatives are – perhaps unsurprisingly – technicians and sales people at the same time. A vital part of every sales department, they often specialise in a particular range of products or services.

  • Starting salary (per month)-
  • Job ads26

Fun fact

If you work in B2B (business-to-business) sales and feel like your customers are taking longer and longer to make a decision, you’re not alone. Research published by consultancy firm SeriousDecisions in 2013 found that the time taken to make a corporate purchasing decision had increased from an average of ten months to over a year. It’s thought to be because more and more stakeholders have become involved in decision-making processes, at the same time as companies are receiving more and more requests. And this trend isn’t about to be reversed, which means we probably need to find new ways of selling and offering that personal touch to be more effective.

Skills

Hard skills

  • Perform clerical duties
  • Use customer relationship management software
  • Customer insight
  • Commercial law
  • Use office systems
  • Disseminate internal communications

Soft skills

  • Active listening
  • Persuasion and inspiration
  • Oral expression

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