Amazon Operations

Our Operations and award-winning Customer Service teams are at the heart of Amazon’s mission to be Earth’s most customer-centric company.

Together, we create, we build, and we take ownership for what we do—whether we’re developing new technology in-house, launching an Amazon fulfillment center, or delighting our customers by delivering packages directly to them. We’re constantly creating the ideas, services, and products that make life easier for millions of customers.

Come build the future of Operations with us.

We make sure that all of our employees have Personal Development Plans. Alongside this, we put coaching and mentoring systems in place, via the manager and buddy carefully assigned to each individual. Everyone is actively encouraged to take on stretching projects and to make the most of a range of online courses. Moreover, every graduate who joins us enjoys taking on plenty of responsibility, alongside the opportunity to have an impact on our global business. We’re also big on succession planning. There’s no shortage of new opportunities at Amazon and we aim to promote internally– and empower our own people– wherever possible.

‘Invent and Simplify’ is the backbone of my internship. Every day, I come to work with one goal - to allow people impacted by my project to be more efficient and to work in a secure environment. I enjoy that other Amazonians trust me to deliver results. As owner of my project, I am confronted with challenges which enable me to learn new things so quickly." Read more about Francesca