American Express careers

American Express careers – officially amazing

American Express appears in the top 10 of the Fortune 100 Best Companies to Work for and Best Large Workplaces for Women – so it’s officially a great place to work. Let’s take a look at why Amex employees are so happy and the kinds of jobs you can do there.

What does American Express do?

American Express, also known as Amex, is a financial services company specialising in payment cards. Although based in New York City, it operates worldwide in over 110 countries and employs more than 60,000 people. Primarily known for its credit cards and associated rewards, the company prides itself on top-notch customer service.

American Express career types

There are nine business areas at Amex, let’s have a look at what goes on in each of them.

Customer Service, Travel & Lifestyle Customer Service, and Sales & Relationship Management

These are all about helping clients solve problems and attracts people with strong communication skills. Foreign language skills can be an asset in some roles, too. Sales is charged with winning new business for Amex. Within these areas, there are also training and management roles, as well as admin, tech and data analysis support roles.

Technology

Technology at Amex is all about creating and maintaining tech-based services for customers. This might be working on customer portal optimisation, the Amex app or web-based services. Software engineering, digital product management, technical project management and information security are just a few of the areas you could be working in.

Marketing

Communications, campaigns, project management, brand consulting and marketing analysis are just a taste of what goes on in Marketing at American Express. This is the team behind the public face of the company.

Product

Product is at the core of the company, from seamless payments to amazing rewards: this is the team responsible for researching, designing, innovating and engineering the products that end up in the customers’ hands. Roles include digital design managers, product engineers and analysts.

Finance

Finance is one of the supporting pillars of Amex, from negotiating partner deals to defining company financial strategy – these guys drive American Express forward and include financial analysts, data engineers, team leaders and pricing specialists.

Analytics & Risk Management

Analytics is responsible for mining crucial data at Amex. Risk Management keeps customers safe by analysing things like fraud and credit risk and performing internal audits. The team is made up of data scientists, auditing specialists, risk strategists and data engineers.

Corporate Functions

Corporate Functions is all about leadership. They’re responsible for business matters including communications, legal, compliance and employee experience. Those working in CF might specialise in HR, law, reporting, training or strategy.

Why work at American Express?

As we mentioned before, Amex has scored highly on some of the biggest lists of employers. Here are a few reasons why:

• Very flexible remote working models
• Possibility to transfer abroad
• Competitive salary
• Bonus incentives
• Continuous learning and coaching
• Individual career mentors
• Comprehensive medical benefits
• Free and confidential counselling support
• Diversity networks

Sound good?

Check out American Express vacancies now or search other finance jobs by signing up for a free JobTeaser account to view everything in one place. Good luck with your job hunt!