Intelcia
We dream, We care, We do.
Type d'entreprise
Grande entreprise
Secteur
Autres services aux entreprises et aux particuliers
Les équipes
As a global player in outsourcing, Intelcia has been helping its customers outsource their operations for over 20 years, combining talent, technology and processes to offer them a tailor-made service. With over 40,000 employees in 17 countries, Intelcia structures its offering around 4 solution areas:
1. IT solutions: a key player in outsourcing and digitalization, the expertise of this IT division ranges from the digitalization of business processes to multi-technology managed services: network, cloud, security and IP telephony. Intelcia IT Solutions engineers support multinationals, local companies and the public sector worldwide from Morocco, France, Ivory Coast and Cameroon.
2. Innovative & Consulting Solutions by E-Voluciona: in addition to strategic and operational CX consulting, E-voluciona's service portfolio includes automation solutions, virtual assistants, interaction analysis, customer data analysis and low-code digitization. E-voluciona thus offers end-to-end support across the value chain, using advanced technological solutions that foreshadow the future of customer relations.
3. Multichannel CX solutions: a global offering built around customer service, sales & loyalty, and technical assistance.
4. Business Processes: rich and diversified services, notably in digital marketing, accounting, collections, quality control, HR solutions, etc.
Nombre d'employés
40 k
Principaux bureaux
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Parité
39%
61%